Introduction

This Privacy Policy outlines how Cleaning Connection Ltd. ("we," "our," or "us") collects, uses, maintains, and discloses information collected from users (each, a "User") of the cleaningconnection.com website ("Site") and in the course of providing our cleaning services (collectively, "Services"). We are committed to protecting the privacy of your personal information and handling it in a transparent and secure manner.

Information We Collect

We collect PII from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, place an order for services, and in connection with other activities, services, features, or resources we make available. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and payment information (e.g., credit card details) for billing purposes. We only collect PII if they voluntarily submit such information to us.

We may collect non-personal identification information about Users whenever they interact with our Site. This information may include the browser name, the type of computer, and technical information about Users' means of connection to our Site (such as the operating system, the Internet service providers utilized, and other similar information).

How We Use Collected Information

Cleaning Connection Ltd. collects and uses Users' personal information for the following purposes:

• To Process Payments: We use the information Users provide about themselves when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to provide the service (e.g., third-party payment processors).
• To Provide and Improve Service: Your address and contact information are essential for scheduling, confirming, and delivering our cleaning services (e.g., sending appointment reminders or dispatching cleaners).
• To Personalize User Experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To Send Periodic Emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.